Looking for Team Leader with German language who is serious about fun working for Ubisoft in Bratislava

Pridané 11.9.2019

CONCENTRIX SERVICES SLOVAKIA s. r. o.

Informácie o pracovnom mieste

Náplň práce, právomoci a zodpovednosti

We are on the lookout for creative, entrepreneurial spirits who share our passion for original and memorable games. If you are ready for a challenge, full of new ideas and ready to play a role in our ongoing success, then we want to hear from you!
As a Team Leader, you will manage and oversee all interactions with Ubisoft gamers and engage with players on all the community channels across a wide range of countries.
You will engage and motivate your staff to hit their key goals, allow them to develop their own skills and push them to strive to provide the best support they can, not only to players, but to a wide range of key stakeholders within the company. You will join an international and culturally diverse team providing great customer service.

YOUR MISSION:

• Lead, nurture and develop a diverse team of new and experienced Player Supporters
• Develop individualised KPIs for your team members and mentor them to help them achieve their goals
• Build productive and meaningful relationships with team members to provide the best-tailored support for the gamming community
• Support the wider CRC team as and when required

Reklama / advertisment

Základná zložka mzdy (brutto) a ďalšie odmeny

starting from 1400 EUR gross - the final salary depends on the level of experience and skills

Reklama / advertisment

Zamestnanecké výhody, benefity

• A bright, modern and exciting place to work, with excellent staff facilities. Fancy coming to work on a bicycle? No problem! We have a shower facility and bike stands in the building;
• Gaming room with newest technology and games;
• Voluntary Medical plan, Life insurance;
• Extra days of paid holidays and paid leave above statutory minimum;
• Annual reward, recognition events;
• Supportive Team who help each other and various events (Bowling, Volleyball tournaments, Christmas party, Secret Santa, Healthy breakfast and many more).

Požiadavky na zamestnanca

Reklama / advertisment

Pozícii vyhovujú uchádzači so vzdelaním

stredoškolské s maturitou
nadstavbové/vyššie odborné vzdelanie
študent vysokej školy
vysokoškolské I. stupňa
vysokoškolské II. stupňa
vysokoškolské III. stupňa

Vzdelanie v odbore

Customer Care, Call Centre, Helpdesk Support

Jazykové znalosti

Anglický jazyk - Pokročilý (C1) a Nemecký jazyk - Pokročilý (C1)

Osobnostné predpoklady a zručnosti

• Fluent in English and German (C1 and above) – IS A MUST
• You have a robust knowledge of new media and latest community tools and techniques and you are deeply involved in multiple social media platforms
• You have a proven experience in people management
• You are creative and a good team player
• You have strong communication skills with the ability to work in a complex organisational structure
• You are able to provide good direction to achieve tight deadlines under pressure
• You drive your team to reach results
• MS Excel, Word, Outlook - advanced user

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

Concentrix is a leader (Top 2) in global business services, delivering extraordinary customer, employee and user experiences for more than 650 of the world’s best brands. With a presence in more than 40 countries and a staff of more than 225,000 members who collectively speak 40+ languages, we aim to differentiate our clients in the marketplace and make them more competitive.

Built upon our experience of more than 40 years, we bring a fresh approach to the performance of business operations in the digital age. We partner with our clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization and business improvements, aiming to provide the highest value from every customer interaction.

Concentrix is an Equal Employment Opportunity employer - we welcome candidates from diverse backgrounds. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Concentrix is the outsourced business services division of SYNNEX Corporation, headquartered in Fremont, California. SYNNEX is a leading technology and business process services company, listed on the NYSE (SNX) and ranked #169 in the Fortune 500.
For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com.

Počet zamestnancov

50-99 zamestnancov

Adresa spoločnosti

CONCENTRIX SERVICES SLOVAKIA s. r. o.
Polus Tower 1, Vajnorska 100/A, Concentrix Services Slovakia
83104 Bratislava
https://www.concentrix.com/about/